What info does your customer need? Part Four
Feb 22, 2024
Part Four: Easy Communication Options
The ChopLocal team has looked at a LOT of online farm stores over the past couple of years, and learned some important lessons from operating choplocal.com.
And one reoccurring trend we see: there's not enough information for customers to confidently make decisions.
This article is the fourth and final part of a four-part blog series to help summarize what your customer needs.
Easy Communication Options
The customer may have more questions that you didn't anticipate, and in that case, they need an easy way to get in touch with you.
Make sure that you have a link in your header or footer or on your product description pages so they can send a message, and make sure you answer that message immediately!
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